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n8n scenario

Website form → CRM + auto-reply

Every request from the form lands in your CRM automatically, and the customer gets an instant reply.

The problem

Website form messages get lost in the inbox, are added to the CRM by hand, and the customer doesn't know whether the request was received.

How it works

  1. TriggerForm submitted

    The website form sends its data to n8n via a webhook.

  2. Step 1Validation

    Checks that an email or phone is present and filters out spam.

  3. Step 2CRM / spreadsheet

    A new contact or lead is created in the CRM or a spreadsheet.

  4. Step 3Auto-reply

    The customer receives an email: "Request received, we'll be in touch soon."

  5. Result

    No request gets lost, and the customer knows right away that it was received.

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